Privacy Policy

Last updated: June 1, 2026

This Privacy Policy explains what information Dirt Cheap Labs collects, how we use it, and who we share it with. Your lab orders and results are sensitive health information, and we treat them that way.

1. Who we are

Dirt Cheap Labs is a single-operator direct-to-consumer lab testing service. For privacy questions, contact orders@dirtcheaplabs.xyz.

2. What we collect

When you use the Service we collect:

• Contact information: your name, email address, and phone number.
• Identity and demographic information needed to order tests: your date of birth and your sex (these are required by the lab to process the order and report results correctly).
• Address: your address, which we use in part to determine whether we can serve your state.
• Order and results information: the tests you selected, your order and payment status, and your lab results returned as a PDF.
• Technical information: basic information your browser sends, such as device and usage data.

We do not collect your full payment card number. Stripe collects and processes your payment details directly.

3. How we use your information

We use your information to:

• create and fulfill your lab order
• send the licensed physician network the information needed to authorize the order
• send your order to Quest and our lab-ordering partner so your blood can be drawn and tested
• return your results to you
• process your payment through Stripe
• send you order-related email through our email provider
• determine whether we can serve your state
• respond to your questions and provide support
• keep records we are required to keep and comply with the law

We do not sell your personal information. We do not use your lab results for advertising.

4. Who we share it with

We keep your health information confidential and share it only with the partners needed to fulfill your order, and only the information they need:

• Quest Diagnostics, to draw your blood and run your tests.
• Our lab-ordering partner, the technology that places your lab order with the physician network and the lab and returns your results to us.
• The licensed physician network, which authorizes your lab order.
• Stripe, our payment processor, to charge you and handle payment.
• Resend, our email provider, to send you order-related email.
• Legal and safety: if required by law, subpoena, or legal process, or to protect our rights, your safety, or the safety of others.
• Business transfer: if the business is sold or transferred, your information may transfer as part of that transaction, subject to this Policy.

5. Health data is sensitive

Your date of birth, sex, the tests you order, and your results are health-related and more sensitive than ordinary contact information. We keep this information confidential, we limit who can access it, we transmit and store it using reasonable security measures, and we share it only as described above. No system is perfectly secure, and we cannot guarantee absolute security, but we take the sensitivity of this data seriously.

6. How long we keep it

We keep your information for as long as needed to provide the Service, to comply with our legal, tax, and recordkeeping obligations, and to resolve disputes. When we no longer need it, we delete or de-identify it.

7. Your rights

Depending on where you live, you may have the right to: access the personal information we hold about you, correct it, request that we delete it, and opt out of any sale or sharing of it. To make a request, email orders@dirtcheaplabs.xyz. We may need to verify your identity first. Some information we may have to keep even after a deletion request, where the law requires us to retain it.

8. Children

The Service is for adults 18 and older. We do not knowingly collect information from anyone under 18.

9. Changes

We may update this Policy. If we make a material change, we will update the date above and, where appropriate, notify you.

10. Contact

Privacy questions or requests: orders@dirtcheaplabs.xyz